The Five Dysfunctions of a Team by Patrick Lencioni

Summary

A practical model for diagnosing why teams stall: absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results.

How it personally impacted my leadership

It gave me a shared language to address team breakdowns without personalizing them. I stopped treating dysfunction as morale and started treating it as a leadership design problem that can be repaired with clarity, commitments, and visible accountability.

Leadership maturity fit

People Leader

How to best absorb and apply it

  • Map your team to the five layers and identify the lowest layer that is weak.
  • Run one meeting focused on commitments: who owns what, by when, with what measure.
  • Make accountability visible with artifacts, dashboards, and recurring check-ins, not emotional escalation.

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